SIP Integration

Teo Technologies Condor Setup

By April 11, 2022 No Comments

Teo Technologies Condor Setup

 

REGISTERING THE PHOENIX CONDOR

 

In the TEO UC, set up the user with a Softphone. Follow normal procedures to get that operational. Test to make sure Softphone is working before moving on to the Condor.

 

For assistance with the Softphone, please visit the follow link: https://www.teotech.com/forms/helpform-softphone-win.php

 

 

SETUP THE PHOENIX CONDOR MT600

  • Connect external powered speaker or sound bar using either the Optical OUT connector, or the Analog Speaker OUT connectors, located in the back panel of the Condor.
  • Plug the micro USB end of the USB cable into the back of the Condor.
  • Plug the USB end into the USB port on the PC with the softphone.
  • Your PC should automatically download the drivers for the Condor.
  • When the drivers are finished downloading go into your Softphone > Help > Troubleshooting.
  • In section 1 select the drop down menu and choose “Microphone (Phnx MT600)
  • In section 3 select the drop down menu and choose “Speakers (Phnx MT600)
  • If you wish to test to see if the microphone is picking up sound, you can speak normally and see if the bar in section 2 reacts to the noise.
  • If you wish to test the speakers you can click the “Play” button in section 3 to play test music through your speakers.
  • Click Done

 

SETUP PHOENIX DIALER

  • Plug Ethernet cable between the back of the Condor and the POE port on your switch.
  • From a computer within the same network, download the Phoenix Audio SIP Dialer-  http://www.phnxaudio.com/downloads/sip-dialer/
  • Once downloaded, launch the dialer and go to setting (cog wheel in upper right) > Note the IP address.

 

CONDOR SIP CONFIGURATION

 

    STEP 1. GUI LOGIN

  • Type the IP address of the Condor, found in Phoenix Audio Dialer, in your browser’s address window and press enter.
  • When prompt with the opening screen of the GUI, type  admin as the user name and 1234 as the password.

guilogin.png

 

    STEP 2. QUICK SETUP

  • From the menu select Quick Setup and configure the settings under SIP Proxy and Registrar
    • Use SIP Proxy: Enable
    • Proxy IP Address or Host Name: the IP or name of the TC server
    • Proxy Port: Match the port number from the System > SIP/MEDIA > PROX/REGISTRAR PORTS > TCP/UDP section in TEO UC
    • Use SIP Proxy IP and port for Registration: Enable
    • Use SIP Registrar: Disable
    • Display Name, enter any desired text
  • The Line Setting should match those created in the TEO UC
  • Click Submit

 

    STEP 3. SIGNALING PROTOCOLS

  • From the menu select: Voice Over IP > Signaling Protocols
    • SIP Local Port: 5066
    • Gateway Name: The name of the realm you are registering to
    • Enalbe Keep Alive using OPTIONS: Enable
    • Keep Alive Period: 10
    • Use SIP Proxy: Enable
    • Proxy IP Address or Host Name: name or IP of TC you are using
    • Proxy Port: match proxy port from Quick Setup section
  • Click Submit