Kiosk and Intercom
Kiosk
Automation is a key initiative in almost any industry from transportation to retail and beyond. Kiosks in general, help serve this initiative through providing a platform for customer interactions and service. A plethora of kiosks serve many different functions in a wide array of industries. One of the key aspects in kiosks however is customer service. For this, many kiosks incorporate a two-way communication module to help customers have a seamless experience. Some Examples include telemedicine kiosks, ticketing machines, virtual receptionist kiosks, and way-finding kiosks. Phoenix Audio delivers a range of embedded audio modules and microphone arrays that help provide a rich full-duplex audio communication experience for your customers in both indoor and outdoor environments.
Intelligible audio is both inefficient and harmful to the kiosk experience. This voice intelligibility is often a result of poor audio system configuration and the environmental effects such as ambient noise. Although pure software processing solutions exist, the algorithms run are often too dull and run on weak processors, which results in insufficient audio quality. Phoenix audio’s real-time audio processing algorithms with robust noise/echo cancellation and beamforming technology run on dedicated DSP’s provide a low-footprint, dynamic solution for kiosks in any environment. We have daughterboard solutions as well as a PCI slot card.
Phoenix Audio strives to not only provide the hardware, but work with you to consult and help design the user experience you desire. Working with Phoenix, you can expect an optimized solution and a dedicated support team that will help you garner the highest quality audio communication possible.
Choose one of our kiosk options below, in order by configuration.
Daughter board solutions
Single or Dual Mic:
MT107E-HD, MT102, MT103E-HD
PCI Slot Card
MT101 Soho
Intercom
Intercoms come as both standard stand-alone products, as well as embedded solutions. Control center systems, drive thru order systems, and security intercoms are just a few examples. The main function of intercoms is to serve as medium for audio communication. The two main types of intercoms that exist include, push-to-talk and full-duplex. Phoenix Audio Technologies delivers small-form factor boards that can be integrated with intercoms to help enhance the audio quality, especially for a full-duplex solutions.
Phoenix Audio delivers a two simple solutions for integration into Intercoms that help provide High Definition full-duplex audio for intercoms. Featured with Automatic gain control, Phoenix solutions adjust according to speaker voice levels to help maintain audio quality independent of the environment and speaker.
Choose an integrated solution below to find out which one is right for you.